Terms of Service

Last Updated: November 6, 2025

1. Agreement to Terms

By accessing or using Streamlinx ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service. These Terms apply to all visitors, users, and others who access or use the Service.

2. Description of Service

Streamlinx is a multi-platform stream monitoring service that provides the following features:

  • Real-time streaming notifications for Twitch and YouTube platforms via Discord
  • Streamer management and configuration through Discord bot commands and web portal
  • Custom notification messages and role assignments (Premium feature)
  • Filtering by game/category and viewer count (Premium feature)
  • Viewer analytics and streaming session tracking
  • Web portal for subscription and notification management
  • Custom Discord webhook integration (Premium feature)

The Service integrates with Discord, Twitch, and YouTube to provide stream monitoring capabilities. Features and availability may vary based on your subscription tier and platform limitations.

3. User Accounts and Eligibility

To use the Service, you must:

  • Be at least 13 years of age (in compliance with COPPA)
  • Have a valid Discord account
  • Provide accurate and complete information when configuring the Service
  • Maintain the security of your Discord account and notify us of any unauthorized access

You are responsible for all activities that occur under your Discord account when using the Service. You agree to immediately notify us of any unauthorized use of your account or any other breach of security.

4. Acceptable Use Policy

You agree not to use the Service to:

  • Violate any applicable laws, regulations, or third-party rights
  • Engage in any form of harassment, abuse, or hate speech
  • Transmit spam, malware, or any other harmful code
  • Attempt to gain unauthorized access to the Service or related systems
  • Use the Service for any commercial purpose without our prior written consent
  • Impersonate any person or entity or provide false information
  • Use automated tools or bots to interact with the Service without authorization
  • Abuse rate limits or attempt to overwhelm the Service infrastructure
  • Circumvent subscription limitations or premium features

We reserve the right to investigate and take appropriate action against anyone who violates this policy, including removing content, suspending or terminating accounts, and reporting to law enforcement.

5. Subscription Services

5.1 Subscription Tiers

Streamlinx offers the following subscription tiers:

  • Free Tier: Track up to 10 streamers per Discord server (5 Twitch + 5 YouTube) with basic notification features including:
    • Instant notifications when streams go live
    • Per-streamer notification channels
    • Basic embed customization
    • Community support
  • Premium Tier: Track up to 310 streamers per Discord server (300 Twitch + 10 YouTube) with enhanced features including:
    • Custom online/offline message templates with variables
    • Custom Discord webhooks with unique identity
    • Advanced embed customization
    • Notification filter rules (up to 5 per streamer) by game/category and viewer count
    • Viewer analytics and streaming session history
    • Priority support

5.2 Discord-Managed Subscriptions

Premium subscriptions are currently managed through Discord's App Subscription system. By subscribing, you agree to Discord's Terms of Service and payment policies. Billing, refunds, and subscription management are handled by Discord. We automatically detect your subscription status through Discord's API.

If your Discord subscription expires or is cancelled, your server will be automatically downgraded to the Free tier. This may result in:

  • Loss of premium features (custom messages, role assignments, filters, webhooks)
  • Streamer count reduction (excess streamers will be deactivated but not deleted)
  • Loss of access to analytics history

5.3 Pricing and Payment

Subscription pricing is displayed in the Discord App Directory and through our web portal. We reserve the right to change subscription prices at any time with at least 30 days advance notice. Price changes will not affect active subscriptions until the next billing cycle.

5.4 Refunds

Refund requests for Discord-managed subscriptions should be directed to Discord Support. We will consider refund requests on a case-by-case basis for exceptional circumstances, such as service outages or billing errors.

5.5 Free Trial

We may offer free trials or promotional periods for Premium features. Free trials are subject to these Terms and may be limited to one per Discord server. We reserve the right to determine eligibility and discontinue trials at any time.

6. Intellectual Property Rights

The Service, including all content, features, and functionality (including but not limited to software, text, displays, images, and design), is owned by Streamlinx, its licensors, or other providers of such material and is protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of the Service or its software, nor may you reverse engineer or attempt to extract the source code of the software, unless applicable laws prohibit these restrictions or you have our written permission.

The Streamlinx name and logo are trademarks of Streamlinx. Third-party trademarks including Discord, Twitch, and YouTube are the property of their respective owners. Use of these trademarks does not imply endorsement by these companies.

7. Privacy and Data Collection

Your use of the Service is also governed by our Privacy Policy, which is incorporated by reference into these Terms. By using the Service, you consent to the collection and use of information as described in the Privacy Policy.

7.1 Data We Collect

We collect the following information to provide the Service:

  • Discord user information (user ID, username, avatar, server memberships)
  • Server (guild) configuration data (tracked streamers, notification channels, custom settings)
  • Subscription and payment information managed through Discord
  • Public streaming information from Twitch and YouTube (stream status, titles, viewer counts, thumbnails)
  • Viewer analytics data including concurrent viewer counts, stream duration, and session history
  • Usage data including commands executed and features accessed
  • Technical data such as IP addresses and session information

7.2 GDPR and International Users

If you are located in the European Economic Area (EEA) or United Kingdom, you have certain data protection rights under the General Data Protection Regulation (GDPR). These include:

  • The right to access, update, or delete your personal information
  • The right to data portability
  • The right to object to processing of your personal data
  • The right to withdraw consent at any time

To exercise these rights, please contact us at the email address provided in Section 16. We will respond to your request within 30 days.

8. Third-Party Services and Integrations

The Service integrates with and depends on third-party platforms and services, including:

  • Discord: Bot hosting and notification delivery
  • Twitch: Stream status monitoring and EventSub webhooks
  • YouTube: Stream status monitoring via Data API

Your use of these third-party services is subject to their respective Terms of Service and Privacy Policies:

We are not responsible for the practices of these third-party services. Changes to their APIs, policies, or availability may affect the functionality of our Service. We will make reasonable efforts to adapt to such changes but cannot guarantee uninterrupted service.

9. Service Availability and Maintenance

While we strive to provide reliable service, we do not guarantee 100% uptime. The Service may be temporarily unavailable due to:

  • Scheduled maintenance and updates
  • Technical issues or hardware failures
  • Third-party platform disruptions (Discord, Twitch, YouTube)
  • Force majeure events beyond our control
  • Security incidents requiring immediate action

We will make reasonable efforts to provide advance notice of scheduled maintenance. However, emergency maintenance may be performed without prior notice to protect the Service or user data.

Stream monitoring relies on polling and webhook delivery from third-party platforms. Delays in notifications may occur due to platform rate limits, webhook delivery failures, or network issues. We are not responsible for missed notifications caused by factors outside our control.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL STREAMLINX, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your access to or use of or inability to access or use the Service
  • Any conduct or content of any third party on the Service
  • Any content obtained from the Service
  • Unauthorized access, use, or alteration of your transmissions or content
  • Errors, mistakes, or inaccuracies in notifications or stream data
  • Service interruptions or downtime

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS RELATING TO THE SERVICE EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you. In such cases, our liability will be limited to the fullest extent permitted by applicable law.

11. Disclaimers

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

STREAMLINX DOES NOT WARRANT THAT:

  • The Service will function uninterrupted, secure, or error-free
  • Defects will be corrected
  • The Service or servers are free of viruses or harmful components
  • Notifications will be delivered instantly or without delay
  • Stream data from third-party platforms will be accurate or complete
  • The Service will meet your specific requirements or expectations

You acknowledge that you use the Service at your own risk. Any material downloaded or obtained through the Service is done at your own discretion and risk, and you will be solely responsible for any damage to your computer system or loss of data that results from such material.

12. Indemnification

You agree to defend, indemnify, and hold harmless Streamlinx, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from:

  • Your use of and access to the Service
  • Your violation of any term of these Terms
  • Your violation of any third-party right, including without limitation any copyright, property, or privacy right
  • Any claim that your use of the Service caused damage to a third party
  • Your violation of any applicable laws or regulations

This defense and indemnification obligation will survive termination of these Terms and your use of the Service.

13. Termination

We reserve the right to suspend or terminate your access to the Service immediately, without prior notice or liability, for any reason, including but not limited to:

  • Breach of these Terms
  • Violation of the Acceptable Use Policy
  • Fraudulent or illegal activity
  • Abuse of the Service or attempts to disrupt service availability
  • Non-payment of subscription fees (for Discord-managed subscriptions)

You may terminate your use of the Service at any time by:

  • Removing the Streamlinx bot from your Discord server
  • Cancelling your Discord App Subscription (if applicable)
  • Ceasing to use the web portal and API

Upon termination, your right to use the Service will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

We will retain your data for a reasonable period after termination to allow for account recovery. You may request immediate deletion of your data by contacting us at the email address provided in Section 16.

14. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

Any dispute arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association, or through the courts of the State of Delaware if arbitration is not available or applicable.

You agree to waive any right to a jury trial and to participate in class action lawsuits or class-wide arbitration. Each party shall bear its own costs and expenses in any dispute resolution proceeding.

Notwithstanding the above, we may seek injunctive or other equitable relief in any court of competent jurisdiction to protect our intellectual property rights or prevent unauthorized use of the Service.

15. Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. We will provide notice of material changes by:

  • Posting the updated Terms on our website at streamlinx.io/terms
  • Updating the "Last Updated" date at the top of these Terms
  • Sending notifications through the Discord bot or web portal when appropriate
  • Email notification for significant changes (if email address is available)

Your continued use of the Service after any changes to these Terms constitutes acceptance of those changes. If you do not agree to the modified Terms, you must stop using the Service.

We recommend that you review these Terms periodically to stay informed of any updates. Material changes will be effective 30 days after posting, unless otherwise required by law.

16. Contact Information

If you have any questions about these Terms or the Service, please contact us at:

For GDPR-related requests or data protection inquiries, please use the email address above with the subject line "GDPR Request" or "Data Protection Inquiry".

17. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

The invalid or unenforceable provision shall be replaced with a valid provision that most closely matches the intent of the original provision. All other provisions of these Terms shall remain unaffected.

18. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or agreements published by us on the Service, constitute the entire agreement between you and Streamlinx concerning the Service and supersede all prior or contemporaneous agreements, understandings, and communications, whether written or oral.

19. No Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

20. Assignment

You may not assign or transfer these Terms or your rights hereunder, in whole or in part, by operation of law or otherwise, without our prior written consent. We may assign these Terms at any time without notice or consent. Any attempted assignment in violation of this section shall be void.

Acknowledgment: By using Streamlinx, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these Terms, please do not use the Service.